Skip to main content

How to exclude current clients or recently prospected leads?

Protect your clients and prospects by automatically excluding leads that were already contacted on your account.

Adrien Moreau Camard avatar
Written by Adrien Moreau Camard
Updated over 2 weeks ago

Overview

Excluding leads that have already been contacted or are existing clients is essential to protect relationships, avoid duplicate outreach, and keep your campaigns clean.

This article explains the simplest exclusion options, including the new Skip already contacted leads feature, followed by advanced exclusion methods available in La Growth Machine.

Key benefits

  • Prevent duplicate outreach across all identities on your account

  • Protect existing clients and warm relationships

  • Save time with automated exclusions during lead import

  • Keep campaigns clean and focused on new prospects


Simple exclusion options (recommended)

These options are the easiest and safest ways to avoid contacting the same leads twice.

1. Skip already contacted leads

This option automatically excludes any lead that has already been contacted on your LGM account, by any identity.

It works across all import sources:

  • LinkedIn imports

  • Sales Navigator imports

  • CSV imports

  • CRM imports

  • Make and Zapier workflows

  • Public API imports

How it works

  1. Start any lead import.

  2. The Skip already contacted leads option is enabled by default.

  3. You can disable it manually if needed before launching the import.

If the option is enabled:

  • All previously contacted leads on the account are excluded.

  • If at least one lead is excluded, a notification is displayed at the end of the import containing the number of excluded leads.

2. Exclude contacted leads per identity (Is a contact)

Unlike Skip already contacted leads, which applies at the account level, this option allows you to exclude leads per identity inside a sequence.

How to use it

  1. Go to Custom Sequences.

  2. Add the condition Is a contact.

  3. Choose how to handle leads already connected to that identity:

    • Send a tailored message

    • Handle the lead manually

Note: This option is useful when multiple identities share the same account but require a pro or ultimate plan


Advanced exclusion options

Use these options for more precise control or complex workflows.

Option 1: Exclude accounts directly in LinkedIn Sales Navigator

  1. Open a lead search.

  2. In the Current Company field, add companies you’ve already targeted or clients.

  3. Click the exclude button.

Working at the company level is recommended to avoid monitoring new employees individually.

Examples of lists:

  • Recently prospected (last 6 months)

  • Currently in pipeline

  • Existing client

Option 2: Create a blacklist directly in LGM

  1. Go to LeadsImport leads

  2. Import a CSV with recently contacted clients or prospects

  3. To exclude other prospects in the same company:

    • Import from LinkedIn

    • Select leads to add to your Black List audience

Best practices:

  • Update the blacklist regularly (e.g., monthly)

  • Use Only leads in multiple audiences to automatically remove leads from new audiences

Optional: Unsubscribe in bulk to mark leads as "unsubscribe". This action is reversible via resubscribe.

Unlike an unsubscribe initiated by a lead from the unsubscribe link, this is a reversible action: you can decide to "resubscribe" your leads at any time.

Option 3: Filter by contacted or replied leads

In LGM :

  • Use Replied or Contacted filters to identify recently automated leads

  • Combine with qualification tags to avoid contacting the same prospect twice

Option 4: Exclude 1st-degree connections in LinkedIn Sales Navigator

  • For LinkedIn Basic: select only 2nd and 3rd-degree connections

  • Sales Navigator search :

Option 5: Use the Unsubscribe function

  • For inactive or uninterested prospects, manually unsubscribe them

  • Resubscribe is possible only for manually unsubscribed leads

  • Leads unsubscribed via the email link cannot be contacted again

Option 6: Modify Exit Settings with custom exits

  • Standard exits: automatically stop sequences after a reply

  • Custom exits: add a webhook or unfollow a lead after a reply

  • Practical example:

    • Reply → Add to Audience

    • Filter with Audience CountOnly leads in multiple audiences

    • Goal: isolate leads in the Already Contacted audience

💡 Good to know

How LGM identifies duplicates:

  1. Match via LinkedIn URL

  2. If no URL: match via professional email address

  3. If neither: match by first name + last name + company


FAQ

Which leads are excluded by Skip already contacted leads?

All leads previously contacted on the account, by any identity.

Which leads should be added to the blacklist?

All current clients, recently contacted prospects, and leads in ongoing campaigns.

Can I resubscribe a lead unsubscribed via email link?

No, only manually unsubscribed leads can be resubscribed.

What is the difference between Skip already contacted leads and Is a contact?

Skip applies to the entire account, while Is a contact applies to the LinkedIn account connected to the identity.

What filters help avoid contacting the same prospect multiple times?

  • Only leads in multiple audiences

  • Replied / Contacted

  • Qualification tags

Did this answer your question?