Overview
You’re writing an email and want to share a presentation or a document with your lead? You may have noticed that in LGM, you can’t attach files directly to emails.
That’s actually intentional — and it’s for your own good. Blocking attachments helps protect your deliverability and the overall performance of your campaigns.
Don’t worry though: there’s a simple and effective workaround that lets you share files safely 🙂
Key benefits
Better deliverability by avoiding spam filters
Higher response rates with safer sharing practices
Improved prospect trust by reducing perceived risk
Why doesn’t LGM allow email attachments?
This is one of the fundamentals of outbound email. Attaching files to emails can seriously hurt performance for several reasons.
When you attach a file to an email, it can:
Increase email weight, making it slower to send and receive (some providers like Outlook enforce strict size limits)
Trigger spam filters, as email providers are highly suspicious of messages containing attachments
Why should you care about this?
Being flagged as a spam sender has direct consequences on your domain reputation.
If your domain is impacted:
Your emails land in the spam folder instead of the inbox
Emails in spam are not opened, not read, and not replied to
Your overall conversion rate drops sharply
And last but not least, one golden rule of outbound: always put yourself in your lead’s shoes. Would you open a file sent by someone you don’t know? Probably not.
The safest way to share files
Instead of attaching files, the safest approach is to share them via a link.
Step 1: Upload your file
Upload your document to a cloud drive (for example Google Drive) or host it directly on your website.
Step 2: Set the right access permissions
Make sure anyone with the link can access the file.
Choose the appropriate permission level — your leads should be viewers only, not editors.
Step 3: Copy the link
Once access is configured, simply copy the sharing link.
Step 4: Paste the link into your email template
Insert the link directly into your email copy, ideally with a clear and reassuring call to action.
👊 That’s it! You can now share files safely while maintaining strong deliverability and reaching as many leads as possible.
FAQs
Can I attach files directly to emails in LGM?
Can I attach files directly to emails in LGM?
No. File attachments are intentionally disabled to protect deliverability and campaign performance.
Will sharing a link hurt my deliverability?
Will sharing a link hurt my deliverability?
No, as long as the link points to a trusted source and you avoid aggressive tracking setups.
What’s the best alternative to attachments in outbound emails?
What’s the best alternative to attachments in outbound emails?
Sharing a cloud-hosted file via a simple link is the safest and most effective option.