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How do I enrich my leads' phone numbers?

Find your leads' phone numbers, add them to your LGM audiences and sync them with HubSpot.

Written by Cynthia Cazeres

Overview

Phone Enrichment finds your leads' mobile phone numbers and adds them straight to your LGM audiences. Combined with lead enrichment, it lets you build campaigns mixing LinkedIn, email and calls without looking for numbers in another tool.
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Key benefits

  • Multichannel campaigns: add calls to your LinkedIn and email sequences

  • Pay only for results: credits are charged only when a number is found

  • CRM-ready data: enriched numbers can be synced to HubSpot for your sales reps

Note: Phone Enrichment is available on the Basic, Pro and Ultimate plans and uses your enrichment credits. During the Free Trial, you can only enrich emails and lead data.


How to enrich phone numbers?

Before you start

LGM needs one of the following about your lead:

  • Their LinkedIn URL

  • Their first name, last name and company

Want to learn more about how enrichment works in LGM? Check out How does lead enrichment work?
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Enrich an audience

  1. Open the audience containing the leads you want to enrich

  2. Select the leads

  3. Start the enrichment and choose Phone number among the data to look for

  4. If some leads already have a number, choose to keep it or refresh it

  5. Confirm the enrichment

Tip: you can search for the phone number on its own, or combine it with email and LinkedIn enrichment in the same run.


What happens after the enrichment?

A number is found

  • The number is added to the lead's information

  • 20 credits are charged

  • The number can be sent to your CRM, depending on your campaign settings

No number is found

  • No credits are charged

  • The lead stays unchanged

  • The result shows that the phone search didn't find anything

The lead already has a number

You choose what LGM does:

  • Keep the number: LGM keeps the existing number. No search runs and no credits are charged

  • Refresh the number: LGM looks for a new one. If it finds one, it replaces the old number and charges 20 credits. If not, the old number stays and nothing is charged

Your credit balance is too low

LGM doesn't run the search and lets you know your balance is too low. Top up your credits, then relaunch the enrichment.


Sync phone numbers with HubSpot

When your campaign's CRM sync is set up to pass along phone numbers, the enriched number is sent to HubSpot with the rest of the lead's information. Your sales reps can then find it when they work their call tasks.

Important: only use enriched numbers in line with the rules that apply to your business, your market and the people you contact. These rules differ between B2B and B2C prospecting.


FAQs

Can I enrich phone numbers during the Free Trial?

No. During the Free Trial, you can only enrich emails and lead data. Phone Enrichment is available on the Basic, Pro and Ultimate plans.

Where is the phone number stored?

It's added to the lead's information in LGM.

Which provider looks up the numbers?

LGM works with the best providers on the market specialized in waterfall enrichment for phone numbers.

Is the number found guaranteed?

No. Data coverage and accuracy vary by audience and market.

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