Overview
If your campaign feels slow or blocked, it may not be a technical issue—it could simply be a prioritization or setup matter. This guide helps you self-diagnose and resolve common problems so your campaigns run smoothly.
Key benefits
Quickly identify campaign bottlenecks
Understand how prioritization works for multiple campaigns
Ensure identities and channels are correctly set up
Check the notification center and campaign actions
Before diving deeper, let’s check your notifications and campaign actions to identify potential blockers.
Notification center
Access the notification center to see what’s wrong and suggested solutions.
Campaign actions
Open your campaign
Click Action Details
Here, you’ll find a campaign-specific notification center
You also have access to Past and Upcoming Actions to track all prospect activities.
Past actions
Go to Identity
Select the relevant identity
Click Past Actions
This shows the last actions performed by your identity—helpful for monitoring activity. Note that some actions may not appear in daily stats.
Common issues and solutions
1. Multiple campaigns running and the slow one isn’t prioritized
When several campaigns run simultaneously, La Growth Machine applies prioritization:
Actions on already activated leads
Activate new leads in the oldest campaign
Continue with the next oldest campaign if all leads are activated
Tip: If you want to prioritize a specific campaign, pause the others temporarily.
2. Large audience size
If your campaigns have large audiences (500+ leads) with LinkedIn or Mail+LinkedIn actions and enrichment enabled:
LinkedIn allows 140–160 leads per week
For 2,000 leads, it will take time to add all, creating a bottleneck
Recommendation: Work with smaller audiences for better results—our study shows 30%+ reply rates are more achievable.
Note: proper segmentation is crucial.
3. Disconnected channels
If a channel isn’t connected, no actions can be performed.
Go to Identity and reconnect all necessary channels.
4. Inactive identity or wrong timezone
Your campaign’s identity can’t “work” outside its active hours.
Go to Identity > Select identity > Limits & Working Hours
Set start/end times and optionally enable weekend activity
Ensure the timezone matches your physical location
Example: If you are in Chicago but the identity is set to Paris time, campaigns won’t run correctly.
5. Daily limits reached
If your identity has reached its daily action limits, actions will resume the next day.
6. No remaining actions in the campaign
Check your identity’s activity
Go to the campaign and Action Details
If Upcoming Actions is empty, all planned actions are complete
Wait for potential responses or add new prospects
Note: if your campaign is paused, upcoming actions will appear empty.
FAQ
Why does my campaign seem stuck even though it’s running?
Why does my campaign seem stuck even though it’s running?
It’s likely due to prioritization rules, large audiences, or daily action limits.
How can I prioritize one campaign over others?
How can I prioritize one campaign over others?
Pause other campaigns temporarily to let the desired campaign run first.
What if my leads aren’t being contacted?
What if my leads aren’t being contacted?
Check identity activity, working hours, timezone, and connected channels.
Why are my upcoming actions empty?
Why are my upcoming actions empty?
All planned actions have been executed, or the campaign is paused.
How can I avoid bottlenecks with large audiences?
How can I avoid bottlenecks with large audiences?
Segment your audiences into smaller groups to ensure faster activation and higher reply rates.