Overview
Your CRM is the heart of your sales strategy. When it stays clean, your team can track real conversations, follow up at the right time, and understand what actually drives pipeline.
CRM integrations in La Growth Machine help you keep your CRM updated automatically:
Contacts, lead data, campaign actions, activities, lifecycle stages, and ownership can be synced between LGM and your CRM.
No more copy-pasting. No more guessing who owns what.
Key benefits
Native sync with HubSpot and Pipedrive
Automatic contact updates when leads enter your campaigns
Multichannel activity tracking for Email, LinkedIn, calls, replies, and campaign actions
Lifecycle automation based on campaign events and qualification tags
HubSpot activity mapping to log actions as native Emails, Notes, Tasks, and LinkedIn Messages
HubSpot owner mapping to assign new contacts to the right Contact Owner
Cleaner reporting with lists, workflows, and CRM filters based on LGM dataHow CRM integrations work
How CRM integrations work.
Native integrations
La Growth Machine comes with native CRM integrations for:
HubSpot
Pipedrive
Once your CRM is connected, LGM can automatically sync lead and campaign data with your CRM.
Depending on your setup, LGM can:
Create or match contacts when a lead starts a campaign
Update contact information with data collected or enriched in LGM
Log activities on the contact timeline
Update lifecycle stages based on your rules
Trigger workflows from LGM campaign events
Import CRM lists into LGM audiences
Avoid duplicate outreach by skipping leads already in your CRM
Important: CRM synchronization is not retroactive. Actions only start syncing after your CRM is connected and campaign synchronization is enabled.
Both integrations help you keep your sales data clean, but the available options may differ depending on the CRM.
With HubSpot, you can use advanced options such as:
Field mapping with Lead and Company properties
Activity mapping with native HubSpot activities
Contact owner mapping between LGM identities and HubSpot owners
Contact Owner filtering inside LGM audiences and leads
Custom events for workflows, lists, and reports when supported by your HubSpot plan
With Pipedrive, you can sync contacts and activity data to keep your sales pipeline updated from LGM.
What gets synced.
Contacts and lead data.
When a lead enters a synchronized campaign, LGM checks whether the contact already exists in your CRM.
LGM can use matching information such as:
Email address
First name
Last name
Company name
If no matching contact is found, LGM can create a new contact in your CRM.
In HubSpot, contacts created by LGM are created as non-marketing contacts, so they do not increase your HubSpot marketing contact billing.
Lead information.
LGM can sync lead data collected manually, imported from a source, or found through enrichment.
Common synced fields include:
First name and last name
Professional and personal email
Job title
Phone number
Company name
Company website
Industry
Location
LinkedIn URL
LinkedIn bio
Custom attributes
Note: Some fields do not have native equivalents in your CRM. In that case, create a custom CRM property, then map the LGM field to it.
HubSpot Lead and Company properties.
For HubSpot, field mapping can now be done across two property groups:
Lead properties for contact-level information
Company properties for company-level information
This means you can map the right data to the right object.
Examples:
Job title → Lead property
LinkedIn URL → Lead property
Company website → Company property
Company industry → Company property
Annual revenue → Company property
The HubSpot mapping dropdown is grouped into Lead properties and Company properties, so you can pick the right destination without mixing contact and company data.
Tip: Map company-level data to Company properties whenever possible. It keeps your CRM cleaner and makes account-level reporting easier.
How activity tracking works.
Multichannel activity logging.
LGM can log campaign activity directly on the CRM contact timeline.
This can include:
Emails sent
Email replies
Email opens
Link clicks
LinkedIn messages sent
LinkedIn replies
LinkedIn connection requests
LinkedIn connection acceptances
Calls
Campaign status updates
Tags and qualification updates
Your sales team can understand the conversation history directly in the CRM, without opening LGM.
HubSpot activity mapping.
With HubSpot activity mapping, LGM can log actions as native HubSpot activities.
That means your HubSpot timeline becomes easier to read.
Examples:
Campaign activity:
Campaign actions are logged as Notes.
Campaign started → Note
Campaign paused → Note
Lead marked as converted → Note
Tag changed → Note
Goal reached → Note
Email activity:
Email actions are logged as Emails or Notes.
Email sent from Campaign or Inbox → HubSpot Email
Email reply → HubSpot Email
Email opened → Note
Link clicked → Note
Unsubscribed → Note
Bounced → HubSpot bounce status
Resubscribed → Note
LinkedIn activity:
LinkedIn actions can be logged as LinkedIn Messages or Notes.
LinkedIn message sent → HubSpot LinkedIn Message
LinkedIn voice message sent → HubSpot LinkedIn Message
LinkedIn reply received → HubSpot LinkedIn Message
Connection request sent → Note
Connection request accepted → Note
Call activity:
Call actions are logged as Tasks.
Call task to complete → HubSpot Call Task
Call completed → Completed HubSpot Call Task
Each synced HubSpot activity includes a source mention such as Sent via La Growth Machine, so your team knows where the activity came from.
Custom events:
Custom events can still be used in HubSpot when available.
They are useful for:
Workflows
Dynamic lists
Reports
Advanced segmentation
For example, you can build a HubSpot list of leads who opened an Email, clicked a link, or replied to a campaign.
Important: HubSpot Custom Events are limited to specific HubSpot plans. Native activity mapping gives better visibility even when Custom Events are not available.
How lifecycle and workflows work.
Lifecycle stage updates.
You can use LGM campaign activity to update lifecycle stages in your CRM.
A common setup could be:
Campaign started → Set lifecycle stage to Lead
Lead replied → Set lifecycle stage to Opportunity
Lead qualified → Set lifecycle stage to Sales Qualified Lead
Lead converted → Set lifecycle stage to Customer
You can also trigger lifecycle updates from LGM qualification tags.
Note: If your CRM lifecycle is already heavily automated, test your setup on a small audience before applying changes everywhere.
Workflow automation.
CRM integrations let you trigger workflows based on LGM campaign events.
Examples:
Create a task when a lead replies
Notify a salesperson when a lead clicks a key link
Create a deal when a lead becomes qualified
Move a lead to a nurturing sequence after no reply
Update ownership when a new contact is created
Trigger a follow-up after a LinkedIn connection is accepted
This is where CRM sync becomes more than hygiene. It becomes pipeline control.
How ownership works in HubSpot.
Contact owner mapping.
In HubSpot, you can map each LGM identity to a HubSpot Contact Owner.
For example:
LGM identity Sarah → HubSpot owner Sarah
LGM identity Alex → HubSpot owner Alex
LGM identity Maria → HubSpot owner Maria
When LGM creates a new HubSpot contact, it can assign the right owner based on the identity used in the campaign.
Ownership rules.
LGM follows a simple rule: it does not overwrite existing HubSpot owners.
No existing owner. LGM applies the owner mapped to the LGM identity
Existing owner. LGM keeps the current HubSpot owner unchanged
Activities still sync. Activity logging continues even if the owner is not changed
Important: LGM does not replace an existing HubSpot Contact Owner. This avoids ownership conflicts inside your CRM.
HubSpot Contact Owner filter.
If HubSpot is connected, you can filter leads by HubSpot Contact Owner inside LGM.
You can find this filter on the Audience and Leads pages.
To use it:
Open an Audience or the Leads page
Click Add filter
Open Lead Info
Select HubSpot Contact Owner
Choose one or several owners
Use this filter to:
Review ownership by sales rep
Clean assignments before launching campaigns
Check follow-up by owner
Analyze activity across the team
Note: The HubSpot Contact Owner filter only appears when HubSpot is connected.
How to use CRM data in LGM.
Import CRM lists into LGM.
You can import CRM lists into LGM to launch campaigns from an existing CRM segment.
Common examples include:
Inbound leads
Event attendees
Target accounts
Cold leads to reactivate
Sales-owned segments
This lets you use your CRM as a source of truth and LGM as your multichannel activation engine.
Personalize campaigns with CRM data.
You can map CRM properties to LGM custom attributes and use them in campaign messages.
Examples:
Industry
Company size
Lifecycle stage
Persona
Account owner
Custom CRM property
Once mapped, these attributes can be used directly inside your LGM copywriting.
Tip: Use CRM data for personalization only if the data is reliable. Bad CRM data creates bad personalization. And bad personalization is worse than no personalization.
Skip leads already in CRM.
You can enable Skip leads already in CRM before launching a campaign.
This allows LGM to check whether a lead already exists in your CRM and exclude them before any message is sent.
Use this option to:
Avoid duplicate outreach
Protect active sales conversations
Keep your CRM clean
Prevent two teammates from contacting the same lead
FAQs
How does contact syncing work?
How does contact syncing work?
When a lead enters a synchronized campaign, LGM checks whether the contact already exists in your CRM.
If a matching contact exists, LGM updates it. If no match is found, LGM can create a new contact.
Which actions appear in the CRM timeline?
Which actions appear in the CRM timeline?
Depending on your setup, LGM can sync Emails, Email replies, Email opens, link clicks, LinkedIn messages, LinkedIn replies, connection requests, calls, campaign updates, tags, and qualification events.
What is HubSpot activity mapping?
What is HubSpot activity mapping?
HubSpot activity mapping lets LGM log actions as native HubSpot activities, such as Emails, Notes, Tasks, and LinkedIn Messages.
This makes the HubSpot timeline easier to read and use.
Can I update lifecycle stages from LGM?
Can I update lifecycle stages from LGM?
Yes. You can update lifecycle stages based on campaign events or qualification tags.
For example, a lead can move from Lead to Opportunity when they reply.
Can I trigger CRM workflows with LGM?
Can I trigger CRM workflows with LGM?
Yes. You can trigger CRM workflows from LGM events such as replies, clicks, lifecycle updates, qualification tags, and other campaign actions.
Available workflow options depend on your CRM and plan.
How long does it take to connect my CRM?
How long does it take to connect my CRM?
The native connection usually takes about a minute.
The full setup can take longer if you configure field mapping, lifecycle stages, activities, workflows, and ownership rules.
Can I send LGM data to other platforms?
Can I send LGM data to other platforms?
Yes, using our integrations or Zapier.


