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Inbox - Snooze a conversation
Inbox - Snooze a conversation

Set a reminder to follow up with conversations that are on hold by snoozing them.

Cynthia Cazeres avatar
Written by Cynthia Cazeres
Updated over 3 months ago

La Growth Machine Inbox was created to help SDRs, growth people, and recruiters spend less time switching between all their tools. We hope you're busy and that you're getting lots of messages from the leads you've activated through La Growth Machine.

A lot of responses mean that you need to stay organized in order not to miss out on an opportunity it's why you can set a reminder 😎

Table of contents :

What is a reminder and when should I use it?

Sometimes you or one of your team members write to a lead but they do not reply immediately. You are waiting for their reply and don't want to follow up for a while. The reminder feature is there to help you clean up your inbox and remind you to follow up with that lead if they haven't replied by a date you set (the next day, or the following week, for example).

Your snoozed conversations will still be active, but temporarily on hold.

👉 If you or one of your team members set a reminder, the conversation will be snoozed for all of you.

Snooze a conversation - Set a reminder

On the conversation list on the left, once you are on the conversation :

  1. Click on the clock icon on the top

  2. Choose how long you want to snooze your conversation: next day, next 3 days, next week, or choose a specific date

  3. Your conversation disappeared from your opened conversation list and will reappear at this date

👉 When you snoozed a conversation, it will be snoozed for all your team members too

When does a snoozed conversation automatically reopen?

A snoozed conversation will be re-opened if :

  • You un-snoozed it by clicking on the Un-snooze link

  • The lead sends you a message.

  • The snooze time is over.

As per any existing conversation, newly replied messages will be displayed on top of your inbox.

Find your snoozed conversations

If you want to find your snoozed conversations, you can use the snooze filter. And only your snooze conversations will appear.

When do I snooze or archive a conversation?

  • You snooze your conversation when you want to remember the conversation later (you're waiting for an answer from your lead, or want to come back to him in the future).

  • You archive a conversation when your conversation has ended.

It's up to you now!

Here’s some more reading to understand and better organize your inbox :

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