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Email: Email no reply

LGM Condition to check if the Email has NOT been Replied

Brice Maurin avatar
Written by Brice Maurin
Updated over 3 months ago

No Reply

This condition will trigger the following actions you've defined in your sequence if the email you've sent has NOT received a reply within the time limit set when the condition is checked.

No Reply AND Email Opened

This condition will trigger the following actions you've defined in your sequence if the email you've sent has NOT received a reply AND the email has been opened, within the time limit set when the condition is checked.

No Reply AND Email not Opened

This condition will trigger the following actions you've defined in your sequence if the email you've sent has NOT received a reply AND the email has NOT been opened, within the time limit set when the condition is checked.

No Reply AND Link Clicked

This condition will trigger the following actions you've defined in your sequence if the email you've sent has NOT received a reply AND a tracked link present in this email has been opened, within the time limit set when the condition is checked.

No Reply AND Link Not Clicked

This condition will trigger the following actions you've defined in your sequence if the email you've sent has NOT received a reply AND the tracked links present in this email have NOT been opened, within the time limit set when the condition is checked.

Note: The last two conditions can only be validated if the link tracking option is activated:

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